At Derek Discover, your satisfaction is our priority. Please read our return and refund terms below.
1. Return Eligibility
Returns are accepted within 7 days of delivery if:
- Items are unused and in original packaging
- All tags/accessories are intact
- Proof of purchase is provided
2. Non-Returnable Items
Returns will not be accepted if:
- Items are used or damaged
- Returned after 7 days
- Missing original packaging or receipt
3. Refund Process
Once your return is inspected and approved, refunds are issued in cash only within 5 business days. You may need to meet our delivery partner to receive your refund.
4. Return Shipping
Return shipping is the responsibility of the customer unless the item is defective or incorrect. Please contact us before sending any return.